ServicePro360
Field Service Management Platform for Engineers & Operations
End-to-end Field Service Management (FSM) platform built on .NET 10 Web API and ASP.NET Core with a companion Flutter mobile app. Centralises the entire service request lifecycle — from ticket creation and engineer dispatch to spare parts tracking, quotations, AMC scheduling, and financial reporting. Designed for field teams operating in low-connectivity environments.
Core Capabilities & Architecture
Engineered to streamline daily operations, eliminate manual handoffs, and deliver seamless scalability.
Smart Ticket Management with Full Audit Trail
Built-in operational workflows and data validation ensure high integrity and fast execution across user roles.
GPS Geofencing — Engineers must be on-site to start work
Built-in operational workflows and data validation ensure high integrity and fast execution across user roles.
Flutter Mobile App with Offline-First Sync Engine
Built-in operational workflows and data validation ensure high integrity and fast execution across user roles.
Service Assistant 360 — AI that answers inventory & ticket queries
Built-in operational workflows and data validation ensure high integrity and fast execution across user roles.
AMC Contract & Preventive Maintenance Scheduling
Built-in operational workflows and data validation ensure high integrity and fast execution across user roles.
Spare Parts & Multi-Warehouse Inventory Tracking
Built-in operational workflows and data validation ensure high integrity and fast execution across user roles.
Quotation & Purchase Order Management
Built-in operational workflows and data validation ensure high integrity and fast execution across user roles.
Expense Tracking with Receipt Capture (Camera)
Built-in operational workflows and data validation ensure high integrity and fast execution across user roles.
Real-time Work Logs & Engineer Time Accounting
Built-in operational workflows and data validation ensure high integrity and fast execution across user roles.
Multi-tenant RBAC (Admin, Manager, Finance, Supervisor, Engineer)
Built-in operational workflows and data validation ensure high integrity and fast execution across user roles.
OTP-based Secure Login & Audit Logging
Built-in operational workflows and data validation ensure high integrity and fast execution across user roles.
Finance Dashboard with Linked Costs per Ticket
Built-in operational workflows and data validation ensure high integrity and fast execution across user roles.
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Ready to Implement ServicePro360?
Connect with our product specialists to schedule an interactive demo or discuss custom deployment requirements.