Retail & E-Commerce Solutions in Kolkata
Transform Kolkata retail & e-commerce operations with ERP, AI, and digital platforms tailored to local compliance, language, and delivery needs.
Industry Challenges in Kolkata
Common pain points across Kolkata retail & e-commerce organizations
Disconnected POS, inventory, and online channels causing stock mismatches
Need omnichannel (store + web + app + WhatsApp) with unified loyalty and promotions
Marketplace sync (Amazon, Flipkart, ONDC) plus hyperlocal delivery orchestration
Limited AI-driven personalization and cart recovery automation
How SRIT Solves It
Comprehensive retail & e-commerce solutions for Kolkata
Unified commerce stack with POS, inventory, CRM, and marketplace sync modules
Headless storefronts with vernacular UX, slot-based delivery, and subscription flows
ONDC-ready APIs, WhatsApp commerce funnels, and AI-driven recommendation engines
Omnichannel analytics (online + offline attribution, cohort LTV, promotion ROI)
Target Segments
Retail chains
D2C brands
Marketplaces
F&B delivery
Fashion & lifestyle
Typical Results
15–25% cart recovery via WhatsApp, 20% increase in repeat purchase rate
Local Compliance & Regulatory
Kolkata regulatory environment
West Bengal IT & ITES Policy 2023
Bengal Silicon Valley Mission
WB Logistics Policy 2022
Local Delivery Model
Kolkata Support Center
Remote-first Kolkata pod with Sector V war room and on-demand onsite visits
Languages
English, Bengali, Hindi
Service Area
7 cities covered
Tier Classification
Tier-1
Ready to Transform Kolkata Retail & E-Commerce?
Schedule a discovery call with our Kolkata industry specialists to explore tailored solutions.